At My Royal Choice, we understand that sometimes plans change. That's why we offer a flexible and customer-friendly order cancellation policy for your convenience.

1. Cancelling Before Dispatch

• Orders can be cancelled free of charge before they are dispatched.

• To cancel your order, please contact our customer support team as soon as possible after placing the order.

• You can reach us via:

  • 📞 Phone: 0329-1223104 (10:00 AM – 5:00 PM, Monday to Saturday)

  • 📩 Email: [Insert email if applicable]

2. Cancelling After Dispatch

• If the order has already been dispatched, it cannot be cancelled.

• You may, however, request a return or exchange once the product is delivered, following our Return & Exchange Policy.

3. Order Refusal at Delivery

• If you refuse to accept the parcel at the time of delivery without valid reason, future orders from your account may require advance payment or may be subject to cancellation by our team.

4. Refund on Cancelled Orders

• If payment has already been made and the order is cancelled before dispatch, a full refund will be issued.

• Refunds will be processed within 6-7 working days via:

  • Bank Transfer

  • Jazz Cash

  • Easy Paisa
    (Transfer fees may apply depending on the payment method)

Important Notes:

• Always provide your Order Number and Registered Contact Number when requesting a cancellation.

• Custom-made or personalized items cannot be cancelled once production has started.

Need Assistance?

We’re here to help!
📞 Support: 0329-1223104
🌐 Website: www.myroyalchoice.com